How to Improve Workplace Engagement & Retention Using Self-Determination Theory

Blog
March 20, 2025
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70% of employees quit because of poor leadership, not pay. What if fixing engagement was simpler than you thought?

Employee disengagement, high turnover, and workplace burnout are costing organizations billions annually. The reality is that employees don't leave companies; they leave workplaces where they feel undervalued, micromanaged, and disconnected.

So how can organizations reverse this trend and build a corporate culture where employees thrive?

The Science Behind Employee Motivation: Self-Determination Theory (SDT)

Self-Determination Theory (SDT), developed by Deci and Ryan, provides a science-backed approach to fostering employee motivation and well-being.

With over 650,000 research citations and endorsement from the U.S. Surgeon General, SDT offers a powerful framework to combat disengagement and boost retention by focusing on three core psychological needs:

  • Autonomy
  • Competence
  • Relatedness

When employees feel in control of their work, see meaningful growth, and experience connection with colleagues, they become deeply engaged and committed.

This guide outlines actionable strategies for SDT implementation in your workplace to create a corporate culture that not only attracts talent but retains it.

SDT Improves Business Outcomes

Companies using SDT-based leadership saw:

  • 58% increase in retention
  • 83% lower burnout
  • 64% higher company loyalty

Get actionable strategies – download this free guide

How to Increase Employee Engagement with Autonomy at Work

One of the biggest reasons employees feel disengaged is a lack of control over their work. When employees are empowered to make decisions and have the flexibility to work in ways that suit them best, they become more invested in their roles.

How to Foster Autonomy:

  • Encourage Decision-Making: Allow employees to contribute ideas and solutions rather than just execute orders.
  • Flexible Work Arrangements: Offer remote work options, flexible schedules, and focus on outcomes rather than rigid processes.
  • Reduce Micromanagement: Equip employees with the tools and guidance they need, then trust them to execute.
  • Tie Work to a Larger Purpose: Clearly connect individual roles to company goals to enhance intrinsic motivation.

Example: Autonomy in Action

At a mid-sized tech company, developers felt stifled by excessive oversight. Leadership shifted their approach, giving teams autonomy over deadlines and project direction.

The result? A 30% increase in productivity, higher job satisfaction, and a newfound sense of ownership among employees.

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Competence at Work: How Skill Development Increases Employee Motivation

Employees disengage when they feel stuck. When people believe they are improving and developing valuable skills, they become more engaged and motivated.

How to Foster Competence:

  • Offer Continuous Learning Opportunities: Provide access to training programs, mentorships, and industry certifications.
  • Set Stretch Goals: Assign tasks that challenge employees but are within reach with effort and support.
  • Give Meaningful Feedback: Regular, specific, and constructive feedback helps employees refine skills and build confidence.
  • Celebrate Wins: Recognizing progress—even small milestones—boosts morale and reinforces engagement.

Example: Competence in Action

A retail company noticed high turnover among entry-level employees. They introduced a Leadership Development Program, offering mentorship and skill-building workshops.

As part of this initiative, managers were trained to give critical feedback in an informational way, aimed at growth and improvement rather than evaluation. Employees began to see feedback as a tool for development rather than judgment, creating a more open and constructive learning environment.

The result? A significant drop in turnover and a rise in internal promotions.

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How Workplace Relationships Improve Engagement & Retention

Disengagement thrives in environments where employees feel like just another number. A sense of belonging fosters commitment, collaboration, and loyalty.

How to Foster Relatedness:

  • Build a Collaborative Culture: Encourage cross-functional teamwork and knowledge-sharing.
  • Encourage Social Interaction: Organize team events and informal meet-ups.
  • Develop Inclusive Leadership: Train leaders to actively listen and provide support.
  • Prioritize Diversity & Inclusion: Create spaces where diverse perspectives are valued.

Example: Relatedness in Action

A financial services firm faced high disengagement, especially among remote workers. To address this, managers actively facilitated peer connections within their teams.

Leaders prioritized listening to their team members, making them feel respected and cared for, which fostered a sense of belonging and psychological safety. They introduced monthly virtual coffee sessions and quarterly in-person retreats to further strengthen relationships.

The result? Team cohesion scores jumped 40% within six months.

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Tracking Employee Engagement: Metrics for SDT Success

Making cultural changes is one thing—sustaining them is another. To ensure lasting impact, companies need to track progress and refine strategies over time.

How to Measure & Sustain SDT Practices:

  • Conduct Employee Engagement Surveys
  • Track Key Metrics: Monitor productivity, retention rates, and absenteeism.
  • Train Leadership: Equip managers to support autonomy, competence, and relatedness.
  • Iterate & Improve: Use feedback to refine initiatives and adapt to evolving employee needs.

Employee Retention Case Study: How SDT Reduced Turnover by 50%

SDT-based strategies don’t just improve employee experience—they drive measurable business results.

One of our clients, a national healthcare provider, faced an alarming turnover rate among frontline employees.

After implementing need-supportive actions—including greater autonomy in shift selection, a structured competency development program, and a peer mentorship initiative—the organization saw a 50% reduction in turnover intention.

For a deeper dive on how we cut turnover in half, read the case study.

Business Impact:

  • Millions saved in recruitment and training costs.
  • Higher engagement scores and improved patient satisfaction.
  • Increased internal promotions and career growth opportunities.
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